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Support Tiers
Standard
What we cover: U.S. lease uploads and rent follow-ups. Excludes legal advice and software fees.
Pro
Covers tenant tasks and reminders. We do not provide tax advice or work beyond package limits.
Enterprise
U.S. property management at scale. Covers tasks/reminders; excludes legal advice and out-of-scope work.
Admin Support Request
What Admin Support covers: lease uploads, approved reminders, tenant tasks, and rent follow-ups for U.S. landlords. What Admin Support does not cover: legal advice, tax advice, non-lease disputes, or work exceeding package limits without prior approval. We respond within 24 business hours as per your agreed plan.
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